Terms of Service

Last updated: July 2026

1. Acceptance of Terms

By using FuneralOS you agree to these Terms of Service. If you do not agree, please do not use the service.

2. Description of Service

FuneralOS is a cloud-based funeral home management software (SaaS) offering tools for case management, inventory, staff scheduling, document tracking, and an AI operations assistant. The service is provided "as-is."

3. Accounts

• Each account is intended for use by a single funeral home.
• You are responsible for maintaining the security of your password.
• You must be at least 18 years old to create an account.
• You agree to provide accurate registration information.

4. Plans & Billing

Three plans are available: Free, Pro, and Business. Paid plans are billed monthly through Lemon Squeezy and renew automatically unless cancelled before the renewal date.

• Cancellation: Cancel anytime — access continues until the end of the current billing period.
• Refunds: We do not issue refunds for already-charged periods, except where the service was unavailable due to a technical failure on our end.
• Plan changes: Upgrades take effect immediately; downgrades take effect at the next renewal.

5. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose.
• Attempt to circumvent free-plan limits through technical means.
• Reverse-engineer, copy, or redistribute the application code.
• Share account access outside your funeral home organization.
• Upload or enter false or fraudulent data to abuse the service.

6. Data & Privacy

Your funeral home data (cases, inventory, etc.) is stored locally in your browser. Clearing browser storage will delete this data permanently. We strongly recommend regular backups using the app's built-in export feature. See our Privacy Policy for full details.

7. Service Availability

We make every effort to maintain uptime but do not guarantee uninterrupted availability. Scheduled maintenance windows will be communicated in advance when possible.

8. AI Features

The AI assistant (Business plan) is powered by third-party AI models. AI-generated content is for informational support only and does not constitute legal, medical, or professional advice. You remain solely responsible for all decisions made using this tool.

9. Intellectual Property

FuneralOS and all its components are proprietary. You receive a limited, non-exclusive, non-transferable license to use the service for your funeral home operations. You retain all rights to data you enter into the application.

10. Limitation of Liability

To the maximum extent permitted by law, FuneralOS shall not be liable for any indirect, incidental, or consequential damages arising from use of or inability to use the service, including data loss. Our total liability shall not exceed the amount paid by you in the three months preceding the claim.

11. Changes to These Terms

We may update these terms periodically. For significant changes, we will notify you via email at least 14 days before they take effect. Continued use after that date constitutes acceptance.

12. Governing Law

These terms are governed by applicable law. Disputes will be resolved in the competent courts of jurisdiction.

13. Contact

Questions about these terms: ststamato@gmail.com